Return & Refund Policy

Eligibility

Return requests are accepted within 30 calendar days after delivery. We accept returns for both defective products and non-defective products.

Returned product condition

Returned products must be new only. Items must be unused, clean, complete, and returned with the included parts, accessories, manuals, and original packaging when applicable. Proof of purchase is required.

Return method and label

The return method is by mail. The return label is included in the package. Use the included return label and package the item securely before mailing it back.

Restocking fee

There is no restocking fee. The restocking fee is free: $0.

How to start a return

1. Contact customer support within the 30-day return window.
2. Include your order number and whether the item is defective or non-defective.
3. Use the return label included in the package and return the item by mail.

Refunds and exchanges

We accept exchanges. We inspect returned items after receipt. Approved refunds are submitted to the original payment method within 5 business days; your bank or payment provider may need additional time to post the credit.

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